To price a translation project profitably, start from your cost, not from a competitor's rate card: work out what the vendors, the review and your own project management time will cost, add the margin you need, and only then compare the result with the market. Most agencies that lose money on jobs do it in the first step, by quoting from a per-word price without counting everything that happens around the words.
This guide walks through how translation quotes are built, how translation memory and machine translation change the maths, and the checks that stop a profitable-looking quote from turning into a loss.
Most quotes use one of four models. Which one fits depends on the content and on how predictable the work is.
A reliable quote has the same building blocks every time:
Here is a deliberately simple example. A client sends 10,000 words for translation and revision. If the vendors cost 0.07 per word for translation and 0.02 per word for revision, vendor cost is 900. Add 100 of project management time and the cost is 1,000. If you need a 35% margin, the price must be 1,000 divided by 0.65, which is about 1,538, or roughly 0.154 per word. Quoting 0.12 per word would feel competitive but would leave you with a 17% margin before any rework.
Note that margin is calculated on the price, not added on top of the cost. Adding 35% to a cost of 1,000 gives 1,350, which is only a 26% margin. This is one of the most common spreadsheet mistakes in agency quoting.
When a file is analysed against a translation memory, each segment falls into a match band. Segments that repeat inside the document, segments that already exist in the memory (100% matches) and segments that partly match (fuzzy matches, commonly counted from about 75% upwards) need less work than new text. Many agencies therefore calculate a weighted word count, where each band is charged at a percentage of the full rate. For background on how weighted words work, see Smartcat's cost calculation guide.
There is no universal discount grid. Discussions among translators, such as this ProZ thread, show that agencies use very different schemes, and that freelancers can and do negotiate them. Three practical rules follow:
Post-editing machine output is priced differently from human translation, but the right discount depends on the engine, the language pair and the content. Sources commonly cite light post-editing at roughly 40 to 50% of the human per-word rate and full post-editing at about 50 to 70%, while also warning that these are rules of thumb. The consultancy Nimdzi makes the same point in its article on what post-editing really costs, and ICS Translate gives a similar range in its 2026 overview. If the machine output is poor, full post-editing can take nearly as long as translating from scratch.
Before you quote post-editing, define three things with the client: the quality level expected (light or full), the engine and content type, and whether you will bill by word or by hour if the output turns out worse than a sample suggested. A short test on a sample of the real file takes minutes and prevents most disputes.
Small jobs cost more per word to run, so most agencies set a minimum fee per project. Urgent work usually carries a surcharge because it needs vendors to drop other work. Formatting-heavy files such as InDesign, PowerPoint or scanned PDFs need extra handling, and that effort should appear as its own line. Writing these as separate lines on the quote makes the price easy to defend and easy to repeat.
In Awtomated an estimate lives in the same record as the client, the project and the invoice. You can turn a request into an estimate, convert the approved estimate to a project and later to an invoice without retyping it, and vendor price lists sit next to the work so cost and price are in one place. See finance management and vendor management, or book a demo to see a quote built on your own rates.
There is no single right rate. It depends on the language pair, the subject, the quality level and, most importantly, your own costs. Work out your vendor cost, project management time and target margin first, then check the result against the market. A rate copied from a competitor tells you nothing about your own margin.
Targets vary by agency size, client mix and specialisation, and published benchmarks are rare. What matters more than a headline figure is that you measure margin per project on the same basis every time. Our guide on translation agency KPIs explains how.
Charge by word for translation where the volume is known. Charge by hour for work where the effort is unpredictable, such as reviewing poor machine output, formatting or testing. State clearly on the quote which model applies to which line.
Many agencies do, because repeated and matched segments need less work. Decide the grid in advance, apply it consistently, and make sure you pay vendors on a grid that protects your margin.
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